Agriturismo Il Giardino

Via Dell'Argomenna, 36/37, Acone 50065 Pontassieve (Florence) Code

How are reviews collected?
9,1
Excellent
(18 reviews)
Setting and surroundings
9,5
Activities and facilities
8,5
Accommodation
8,4
GD
giulia daicampi
April 2023
6,5
Average
We are a family and traveled with two boys and grandparents. We had a good time especially the meals were worth the stay. As for the apartment on the other hand, we were disappointed. They are bare and very cold and if it happens to stay a weekend of rain or low temperatures they... Read more
Stay: 4/2023
Traveller: Groups of friends
Holiday: Short stays
Setting and surroundings
8,5
Accommodation
4
Activities and facilities
8,5
Reply from the host
Agriturismo Il Giardino answers
Dear customer,
Thank you for the feedback so we can improve the facility. Next time we will be more clear about the heating price.
We will be glad to welcome you back in the future.
Best regards
(Translated with DeepL Translate)
RB
Rosaria Benedetti
April 2023
5,5
Mediocre
Location and cuisine good but the organization was not precise at all. Our reservation had not arrived at the Agritur so the 'apartment was not ready when we arrived. It was cold also because of the temperature outside and the heating had not been turned on beforehand. The ba... Read more
Stay: 4/2023
Traveller: Families with children
Holiday: Short stays
Setting and surroundings
6
Accommodation
5,5
Activities and facilities
5,5
Reply from the host
Agriturismo Il Giardino answers
Dear customer, we are sorry that your experience in our farmhouse was not the best.
Our reception staff immediately took care to welcome you and turn on the heating in the apartment.
At your request to clean the bathroom, our staff complied with your request and found no dust in the rooms, as they had been previously cleaned.
About the heating: on the Agriturismo.it website, under "services," it says that heating is on a pay-as-you-go basis, and we pointed this out to you even when you arrived at the facility.
We hope to be able to receive you in the future so that you can reconsider our structure.
Sincerely.
(Translated with DeepL Translate)
PB
Patrizia Belleri
April 2023
9
Excellent
My family and I spent 3 days at the farm "Il giardino" and we really enjoyed it ! There reigns an absolute quiet , relaxing and rejuvenating ! The rooms are clean in country style : it seems to be catapulted into another era . Not to mention the lunch and dinner we had ... Read more
Stay: 4/2023
Traveller: Families with children
Holiday: Artistic-cultural
Setting and surroundings
10
Accommodation
8,5
Activities and facilities
8,5
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