Agriturismo Alpes d'OC Morinesio

Thank you Mr. Giovanni for the very appreciated comment you published about Alpes d'OC Morinesio.
We will be very pleased to have you and your beautiful family as our guest again.
Consolata
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Thank you Elena for that very heartening comment.
Consolata
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Thank you Pina, very kind of you and exceptional timing considering the cowardly comment we received from a guest in recent days.
Dear Regards
Consoled.
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First of all, we consider the behaviour of Dr. Pochintesta to be incorrect because of the method adopted in moving the criticism raised and the merit of the criticism itself.
The infra-personal relationship, from the very first moment, has been cordial and informal, probably also due to some discontinuous work contacts during the youth years.
Despite our presence at the farm has been almost daily and despite our concern to repeatedly ask the guest his satisfaction on the current holiday, we have never been expressed any complaints or dissatisfaction. It is therefore regrettable to read in retrospect gratuitous criticism from guests, ignoring the facts and situations that would have originated/configured them. Why keep silent on such facts and situations when they have or would have occurred, or even worse, nod favourably on the positivity of the holiday and then destroy the host structure afterwards with criticism and contumelie?
On the merits of the allegations made
1. The room assigned to our sister had been occupied until the previous day by an absolutely quiet middle-aged couple, who, in saying goodbye to Alpes d'OC Morinesio, gave us warm praise for the quality of the holiday, the quality of the services, the comfort of the room and the very hospitable climate of our Agriturismo.
It surprises and annoys us to learn in retrospect that our moaner would get up with back pain because of the mattress. The mattress in question has been in use for no more than three years and for most of the period of the year it is completely unused, as our activity is exquisitely seasonal. The lady's husband, however, did not associate himself with his wife's criticism, although he also slept on the same double mattress. It therefore seems to us to be rash, to say the least, to create a cause-and-effect relationship between the mattress in question and the lady's back pain, the latter being caused by many other factors completely unrelated to the mattress.
2. Probably, the lady did not realize that the days of her presence coincided with the end of the year, a period in which you can not expect the sale and discount prices, especially for demanding subjects, with easy criticism and a large dog in tow. Our rates are within the average of the rates charged by other facilities in the area and are significantly lower than the rates of other tourist facilities with similar and even lower standing.
3.We have been accused of having the room lacked equipment<di base>.</di> <di base>This statement is unfounded because obviously the room was equipped with all the linen, from the goose down duvet to the bathroom set, satellite TV, internet wifi, panoramic balcony with southern exposure, self-adjustable heating, windows also open to vasistas, floor with local larch planks, double glazed windows with triple gasket.
Shampoo was missing, damn it. We do not provide the shampoo because especially for the female population there is a huge amount of shampi; it is impossible to get the right one. As for the hair dryer, which the bathroom was without at the time, we took care of it immediately. It doesn't matter if the hair dryer was fixed by the cook, rather than by us personally; what would be the difference? What does it matter to the hair dryer whose hair dryer it was? The cook's or the facility's? It is important, in normal conditions, that the hairdryer was delivered to you immediately upon request, even though the nearest small appliance store is 30 km away. Peculiarity that makes our locality very suggestive; harmonious also for its splendid isolation, as well as for its distance from noise, smog, various pollution, stress, etc.?
4.The small external and unpaved slope on which one of the entrances to the house overlooks was and is snow-covered as is normal in the middle of winter, at 1500m above sea level. Any anomaly would have been if there hadn't been snow and ice. During the daytime hours, thanks to the excellent sun exposure of the place, the snow could melt and freeze after sunset. Every day we spread ash and sawdust (not salt for ecological reasons) along the walkway, just to avoid the risk of slipping. But regardless of these precautions, it is always good practice for tourists to equip themselves with tank-soled boots when going to the mountains in winter, especially if the chosen location is a small historic village that has kept intact its architectural features, including the narrow streets paved with split stone and where the snowploughs can not even circulate.
What about</di> breakfast? Our announcer even called it<di base><insufficiente per la varietà e per la disponibilità degli alimenti>.</insufficiente></di> <di base><insufficiente per la varietà e per la disponibilità degli alimenti>
Most baked goods are prepared and cooked by our excellent cook. Milk and its derivatives come from a farm with a dairy, which belongs to some of our relatives located in the area; it is an award-winning company for the variety and quality of its products and supplier, among others, of Eataly. The fruit preserves, fruit juices and fresh seasonal fruit are strictly organic and are cultivated by our farm, part at 1500 m and part at 700 m. above sea level and by other farms in the area. The cold cuts and meats are also local, supplied by a primary butcher's and delicatessen at the bottom of the valley, as are the eggs supplied by a farm at the bottom of the valley. The various types of flour are stone-ground by a mill at the bottom of the valley, rich in certificates of artisan excellence.
On the variety, quantity and quality of our food there are written comments on the portal www. Agriturismo.it in the first days of January 2020 and these days by guests, Giuseppina, Michela and Sara.
6. Last but not least, there was also bureaucratic and administrative criticism. The deductor evidently ignores that there is no automatic relationship between the residence tax and the report to the police headquarters for the purposes of the SP.
Likewise, it is unaware that since 1/01/2020 tax receipts no longer exist, replaced by electronic invoices or RT cash registers. Electronic invoices can be issued up to 12 days after collection and are sent to the SDI system.
7. The friends of the detractor, her diners at the New Year's Eve dinner, at the time of taking leave in the early morning hours of January 1st, told us that in agreement with Dr. Pochintesta the drinks were to be paid for by Dr. Pochintesta herself. Singular that this recriminations, again in retrospect, on the drinks offered a few hours earlier to his diner friends.
8. Dr. Pochintesta, individually, is silent on two issues which once again make her behaviour neither transparent nor edifying:
8.1 his reservation, as it was late, originally concerned a different double room, equipped with two twin beds next to each other, as such equipped with two separate mattresses. However, our agent begged us to get her a room with a double bed and a single mattress. The goal achieved, after various correspondence with those other guests who had booked the room in question chronologically before. Room then exchanged with another, not without having given them a price discount which was not, however, reversed on the price charged to the doctor;
8.2The wolf dog that the doctor had with her, apart from verbal assurances about her good manners and her habit of living in the apartment, has literally smeared two white walls of the bedroom with paws and burrs. Naturally, the doctor, also in relation to this fact, has completely silenced the incident, behaving as if nothing had happened, let alone apologizing.
9. We have come to only one conclusion, the subject in question is not appreciated by our structure.
Morinesio, 23 January 2020
Alpes d'OC Morinesio
Farmhouse in Maira Valley
The Owners
Consolata Bianco and Paolo Riba</insufficiente></di>
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Dear Sara and Riccardo,
thank you very much for the beautiful and generous comment left on Agriturismo.it.
We are very pleased that your expectations for your stay at Alpes d'OC Morinesio have been appreciated.
We are also very pleased to have you as our welcome guests again as often as you wish.
Dear greetings.
Consolata and Paul

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Thank you Manuela,
very kind.
I'll see you soon.
Consolata
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Dear Monica and Rosario,
We were very pleased to meet you.
Thank you for your generous comment on us and on Alpes d'OC Morinesio.
We look forward to seeing you again soon.
Best wishes for the next Christmas and New Year holidays.
Consolata and Paolo
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