Agriturismo Villa Podere Quartarola

Dear Anna, I'm sorry you did not appreciate our structure as evidenced by the many previous feedback. Below I reply to each point: - Gravel Road, the villa is within a farm of 30 acres, surrounded nell'appenino Tuscan Romagna, on our website it is stated that there are 300 meters of unpaved road that connects the road provincial to the villa. - Your family consisted of 2 adults and 2 children ages 1 and 4, respectively. The linen standard for an adult is 1 + 1 bathrobe face towel + 1 hand towel bidet (I do not provide pool towels). For the two small I thought it was more appropriate a large towel for each child. If you had asked me more laundry would not be a problem, for some customers who had requested I more than willingly provided the linen double. - Prior to booking I was contacted several times by phone and asked the detailed specifications of the kitchen. As stated by phone, and also present in the site, the ap. THE CAMELIE have a dishwasher but ROSES and SUNFLOWERS not so equipped, the kitchen is in masonry made with old hollow tiles of the roof and for a purely aesthetic we preferred the electric plates in support instead of the common plan to built-in gas. The recall, however, that she had called me several times and that I had carefully described the organization of the kitchen. - The apartment is a 2 + 2 and not 4 people so although very spacious the furniture will fit the space available. The gallery is housed in the attic and then a normal bed would not allow to exploit to the fullest, the mattress was supported in floors, solution always well accepted by the young guests. The site, however, this picture of the loft so as to show clearly to customers the type of solution offered. - The washing machine even if the old one is working perfectly BOSH - Regarding the trash consortium that protects the park does not allow us to place of collection centers for waste (what we would like !!!!) and we are all forced to bring our waste in the country. - The exterior lighting is present around the villa as well as in the twilight photo of the villa, today I have double checked all spotlights to make sure that there was a malfunction and confirm that lights up everything perfectly. Of course, the structure, being nestled in the hills, it is not brightly lit but has been designed for regular use at night. - The shower of the pool is covered with lavender and rosemary for a cosmetic issue but not with hot water as 50 meters there are the guest apartments with a private bathroom. - The rules of the pool were consegniate hand in Italian and the package with the map, which unfortunately I was alone in English, I was careful to explain them a voice. I do not live at the property so all the times I've come to clean the pool has not been possible to meet her, however, she had my phone number so I can contact at any time. - But I must admit that the playground had been erroneously included in the services and is not available at our facility. I apologize for this and I will be sure depennarlo immediately. Finally I do not understand the low score of the restaurant since it is not a service in this hotel.
(Translated with Google Translate)