Villaggio Agrituristico Campanio

Ferla (Syracuse) Code 19089008B527808

Setting and surroundings
8,5
Activities and facilities
9
Accommodation
9,5
Restaurant
8,4
F
Floriana
November 2019
5
Mediocre
I'm sorry to give 5 stars because the place is really nice, there is the comfort of the indoor pool, the room with kitchenette that gives you the opportunity to prepare the feeding of children, so convenient for those with small children, impeccable cleaning, beautiful views.... Read more
Stay: 11/2019
Traveller: Families with children
Holiday: Children welcome
Setting and surroundings
7,5
Accommodation
10
Activities and facilities
5
Restaurant
1
Reply from the host
Agriturismo Villaggio Agrituristico Campanio answers
We certainly accept any kind of criticism but we have difficulty in finding objective feedback on what is written in relation to food defined by supermarkets and other absurdities in the review. Many guests who stayed on the bridge of the dead and then had breakfast, lunch/dinner with you showed in reviews 2-3 days ago, even on Google Rewiev, that they were thrilled with our food (Giuseppe C.. "TO LEAVE THE HANDS", Massimo C. "BEAUTIFUL ROOMS, EXCELLENT FOOD..., etc.). For correctness of information, more than 90% of the products administered are handmade products of our production: Appetizers (ricotta, cheese, cold cuts, chased, vegetable fritters, caponata, etc..); First courses (ravioli, cavateddi, etc..); Second courses based on meat from our farms or neighboring companies; Side dishes made with vegetables produced by us; many types of cakes and baked goods (including bread made in the wood oven), even those for breakfast (tarts, biscuits, donuts. etc..) prepared by hand, many types of jams and fruit juices of our production served at breakfast (all fresh, not frozen!).
With regard to the possibility of choosing courses, being a farm, we offer dishes of our production that vary every day at lunch and dinner, if any guest for intolerance or personal tastes requires an alternative course, we always try to please him as much as possible.
In all honesty we think that this "punitive" review, with disparaging intent, is due to other types of motivations and this is confirmed by the fact that you have given a disappointing vote also to the item "Activities and services" despite you had the opportunity within our company to use: Indoor and Heated Swimming Pool, excursions in Quad, Fitness Center, Fishing, Adventur 18-hole golf, Tennis, Bowls, Playgrounds for children, Five-a-side football, Mountain biking, Billiard Room, etc..

(Translated with DeepL Translate)
C
Corpaci
July 2019
8,5
Very good
We were x well 2 times .... Beautiful place beautiful rooms (imagine that my son did not want to leave the room) you eat well many activities the flaw x me is just one .... in the evening you can go to bed early there is no entertainment ... is this sorry
(Translated with D... Read more
Stay: 9/2018
Traveller: Families with children
Holiday: Relaxing
Setting and surroundings
9
Accommodation
10
Activities and facilities
9
Restaurant
9,5
Reply from the host
Agriturismo Villaggio Agrituristico Campanio answers
Thank you, it was a pleasure to have you again our guests
(Translated with DeepL Translate)
S
Sebiana
May 2019
7,5
Good
Good morning... We stayed for a night in half board in this farmhouse... The structure is the beautiful rooms ... excellent cleanliness ... The only flaw was the lack of light in the rooms, the heating system not working ... as for dinner there are several notes to make: the appe... Read more
Stay: 5/2019
Activities and facilities
7,5
S
SIMONE
May 2019
10
Amazing
23/24 APRILE 2019 NON SIAMO RIUSCITI PRIMA PRIMA PERCHE PER PASQUA ERA PIENO
MA CI SIAMO ACCONTENTATI PER I DUE GIORNI SUCCESSIVI ALLE FESTIVITA' E NON ABBIAMO SBAGLITAO TANQUILLA E RILASSANTE TUTTA LA STRUTTURA
THE SWIMMING POOL COPIED THE FATTORIA OF THE PALES... Read more
Stay: 4/2019
Traveller: Families with children
Holiday: Adventure
Setting and surroundings
9
Accommodation
10
Activities and facilities
10
Restaurant
10
Reply from the host
Agriturismo Villaggio Agrituristico Campanio answers
Thank you for your appreciation
(Translated with DeepL Translate)
M
Mary
March 2019
10
Amazing
Beautiful structure with many services, excellent cuisine and very helpful staff. We were really satisfied
(Translated with DeepL Translate) Read more
Stay: 3/2019
Traveller: Families with children
Holiday: Great food/wine
Setting and surroundings
10
Accommodation
10
Activities and facilities
10
Restaurant
10
B
Benjamin
November 2018
3
Poor
Stayed here for 3 days, cannot speak Italian but was told there would be English speakers and found no one, very difficult to find out anything, was barely explained as felt they wanted to rush away from us. Be prepared for a bumpy entrance scraping any low cars and seeing buildi... Read more
Stay: 11/2018
Traveller: Couples
Holiday: Romantic
Setting and surroundings
3,5
Accommodation
7,5
Activities and facilities
0,5
Reply from the host
Agriturismo Villaggio Agrituristico Campanio answers
Reading this review we have difficulty finding objective feedback on most of the things written, even knowing that Benjamin was our guest this weekend. Benjamin writes about work in progress everywhere when the structure and all related services are already complete a few years ago and there is no work in progress. He writes that there are no animals, only a few horses, when there is a farm of about 8,000 square meters that houses horses, ponies, cows, wild boars, pigs, sheep, goats, rabbits, turtles and birds of all kinds. All this is indicated by the internal signs. He writes that mountain bikes are not good and are at least 10 years old, when instead all mountain bikes are brand new and purchased in 2016. He writes that the restaurant is always closed when on the weekend, in addition to being open the restaurant was also open to the pizzeria and we served over a hundred guests on Saturday and Sunday, most of them staying as Benjamin at our facility. There is evidence of the opening of the restaurant with the presence of many guests both on social media and in tax receipts issued. In addition, upon arrival at the facility was told (also in English) to Benjamin and his partner, who had booked with room and breakfast, that the restaurant and pizzeria were still open and it was possible to book a table for lunch or dinner. Benjamin replied to receptionist A.P. that they would eat outside because they wanted to tour and visit the area. Benjamin also writes that it was disappointing to pay so much for 1 room for 2 nights. Regarding the prices of the rooms are all published on our website and also on agriturismo.it. In addition, in the quote phase (also in English and complete with all the details and costs of the services) Benjamin was offered a total price for their stay in Superior Suite room of 220 euros, with a discount of 60 euros compared to the list price of 280 euros, and Benjamin accepted our offer willingly. He writes that in "ponds" you can't see fish because they're dirty. These are artificial ponds and not ponds, equipped with large phyto-purification plants, on which water analyses are carried out periodically because our company is certified ISO 22000 and the protocol provides for the periodic verification of the quality of all water intended for any use. To see the fish, if you do not want to try to catch them, simply throw a piece of bread in the water and rise to dozens on the surface. We could still go on to deny all the other false news reported by Benjamin in his review but we believe that what has already been written may be enough.
In conclusion, we would just like to point out that in order to give credibility and fake objectivity to his review, in order to ensure that it is published, Benjamin writes in the last few lines that the rooms and breakfast are good and the view fantastic, before recommending "unfortunately" our structure.
(Translated with DeepL Translate)
AS
Antonino Salamanca
September 2018
10
Amazing
We stayed from 27/08 to 31/08, have been five wonderful days we are very relaxed, the village is very well equipped and equipped with everything, games for the little ones very well organized, the rooms are clean and welcoming, lunch and dinner simple but with a lot of taste and ... Read more
Stay: 8/2018
Traveller: Families with children
Holiday: Children welcome
Setting and surroundings
9,5
Accommodation
9,5
Activities and facilities
10
Restaurant
9,5
Reply from the host
Agriturismo Villaggio Agrituristico Campanio answers
Thanks, it was a pleasure to meet you.
(Translated with Google Translate)
E
Elisa
July 2018
10
Amazing
Unique for relaxation and fun ...
(Translated with Google Translate) Read more
Stay: 9/2017
Traveller: Families with children
Holiday: Relaxing
Setting and surroundings
10
Accommodation
10
Activities and facilities
10
Restaurant
10
Reply from the host
Agriturismo Villaggio Agrituristico Campanio answers
Thank you for your appreciation
(Translated with Google Translate)
E
Edward
June 2018
9
Excellent
We have stayed at this agriturismo accommodation with the kids and absolutely loved it! We have shared our experience in our blog here https://funholidaykids.com/2018/04/30/the-agriturismo-in-ferla/ Read more
Stay: 7/2017
Traveller: Families with children
Setting and surroundings
9
Accommodation
9
Activities and facilities
9
Restaurant
8
Reply from the host
Agriturismo Villaggio Agrituristico Campanio answers
Thank you for sharing your experience
S
SAMANTHA
November 2017
10
Amazing
A marvelous expanse that reunites man with nature, the place accentuates and underlines the wonder of nature, giving a state of satisfaction and well-being. Wide spaces of green that give joy and carefree, clean and cared animals. Many recreational activities and spacious, clean ... Read more
Stay: 11/2017
Traveller: Families with children
Holiday: Children welcome
Setting and surroundings
10
Accommodation
10
Activities and facilities
10
Restaurant
8,5
VS
Valentina Santangelo
November 2017
7
Good
Considering that the November period is of a very low season, for which I and my husband were the only guests in the facility and I understand that the restaurant can be reduced ... But the dishes were neither fresh nor well done ... The service went from the frustration of a guy... Read more
Stay: 11/2017
Traveller: Couples
Holiday: Relaxing
Setting and surroundings
1
Accommodation
8
Activities and facilities
9
Restaurant
2
E
Enzo
September 2017
10
Amazing
Outstanding Farmhouse, provided of EVERYONE and I REALLY REALLY comfort. Large and clean pools, indoor swimming pool, soccer field, bocce, tennis and mini golf in excellent condition, great prices, and a wide variety of hobbies (fishing, quad and biking excursions, pond animals) ... Read more
Stay: 9/2017
Traveller: Couples
Holiday: Adventure
Setting and surroundings
10
Accommodation
10
Activities and facilities
10
Restaurant
10
Reply from the host
Agriturismo Villaggio Agrituristico Campanio answers
Thank you for your appreciation. We always try to offer guests as many services and activities as possible so that they can not get bored except to relax.
(Translated with Google Translate)
A
Alison
September 2017
10
Amazing
This place is amazing very well kept and spotless. We were on H/B basis and it was all worth the money as the food was great so was the staff.
Just a suggestion regarding breakfast, there was no variety of bread just the same rolls everyday and a lot of sweet pastries whic... Read more
Stay: 9/2017
Traveller: Families with children
Holiday: Relaxing
Setting and surroundings
10
Accommodation
10
Activities and facilities
10
Restaurant
10
Reply from the host
Agriturismo Villaggio Agrituristico Campanio answers
Many thanks Alison.
S
sylvianne
August 2017
10
Amazing
I can assure you this was the best holiday ever for me and my family. We had lots and lots of fun. 7 days flew in a blink of an eye. All the staff was friendly and very patient with us from day one. You catered for all our needs since my father is celiac and I am mushrooms and nu... Read more
Stay: 8/2017
Traveller: Families with children
Holiday: Children welcome
Setting and surroundings
10
Accommodation
10
Activities and facilities
10
Restaurant
10
Reply from the host
Agriturismo Villaggio Agrituristico Campanio answers
Dear Sylvianne and family,
it was a pleasure to have you as guests and we appreciate your satisfaction.
It is very nice and easy to work when we meet people like you.
Thank you
Giuseppe & Campanio staff
G
Giovanni
August 2017
5,5
Mediocre
A beautiful structure and also very wide a beautiful swimming pool with a great bar service but very low level: dining, animation at the pool and above all POCA SERIES IN RESERVATIONS OF ACTIVITIES FOR EXCURSIONS WITH QUOD
(Translated with Google Translate) Read more
Stay: 8/2017
Setting and surroundings
8,5
Accommodation
8,5
Activities and facilities
3
Restaurant
2
Reply from the host
Agriturismo Villaggio Agrituristico Campanio answers
Unfortunately, the use of reviews is increasingly becoming a pretext and punishment for misguided and / or ill-educated customers. It seems appropriate to tell what has led to this review. A group of kids book a day with pool, lunch, and quad excursion to celebrate celibacy. Lunch at the restaurant is served first by the waiters so they can make their exit with the quads. They go from the bar to the bitter and thank for service and for lunch. Up to this point, they are all fully satisfied and happy. These are educated guys, except for one, John the reviewer, who despite having no confidence begins by asking publicly in the availability in our "bu ......" (prostitute) structure for their celebrated friend. I politely say that it is not a service offered by the agritourism. The quad escalation of our guides shows that someone has exaggerated with the alcohol at the bar and warn boys 4 times that they do not make risky maneuvers and limit the speed in order to avoid destroying vehicles and doing a lot bad. The reviewer John ignores the warning of the driver and tamps at a high speed the quad ahead of him by destroying the front of the vehicle he is driving. When I return to the facility, despite its incorrect and irresponsible behavior, I ask you to pay only half of the cost needed to repair the "economy" damage. At this point, John begins to complain and tells me that he will not appeal to everyone in our structure and reconsider it negatively. At the end of the day, the other boys in the group collect and give me a sum of about 15% of the amount needed to replace the front of the incident. At this point I understand that it is useless to carry on the discussion and greet the other guys in the group. According to our point of view, reviews should be helpful in guiding customers in choosing structures and stimulating structures to offer better service, but when used in this way they are just a blackmail tool.
(Translated with Google Translate)
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