Opinions and reviews on Borgo di Alica at Palaia (PI)

FF

Femke en Frederik

September 2022

8,5

Very good

Roberto and Clara make you feel welcome in this classic Tuscan residence. The area is easily accessible from the location, the beach, lucca, Florence, Pisa all within an hour's drive.
The pool is large and clean, there is sun all day. There is also good parking.
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Reply from the host

T

Tal

September 2018

1

Poor

We stayed in this apartment in August. the Location we felt would be amazing. with a car you can go everywhere in Toscany all within a 20-50 minutes drive. But the place is not what we expected based on the advert.

It is very dated/old and we feel not well maintaine... Read more

Reply from the host

The gentlemen have booked from the agriturismo.it. They found from comparing the photos in the web side agriturismo. renovated kitchen, beds and some new furniture and one, one old piece of furniture that we will replace as soon as possible, however present in the photos.
They knew perfectly well that there was no dishwasher and they did not even have to wait
the washing machine, as not advertised on the farm site, also knew that there was no air conditioning.
We showed the apartment of 90 square meters, located not on the third floor, but on the second floor, where there are the kitchen and the living room and a bathroom, while the sleeping area is on the upper floor
where it is accessed by an internal staircase and where there are 2 double bedrooms and a second bathroom
made with precious ceramics.
We accommodated their wishes by placing an extra bed in one of the rooms, even though we had prepared the sofa bed in the living room.
The fans that are in the rooms work very well and for almost all the people are sufficient to ensure sufficient comfort from the heat during the night.
We inspected the whole apartment together before delivering it and they told us
that was to their liking-.
In addition to kitchen and bed linen, we have supplied a total of 10 medium towels, 5 small and 2 large towels. Additional service not notified in this web site.
One of these towels showed a brown stain due to contact with the iron and we had not noticed. To their correct grievances we have changed the towel and we have also provided additional 4 large towels.

The next day they complained that the socks of the girl who walked home without shoes got dirty.
We have said that we would have the floor cleaned by the young lady who usually deals with the utmost care of this work. Among other things, she told us that she cleaned THE FLOORS USING HOT WATER TO GET A MORE ACCURATE CLEANING. However, we did and we left them a new mop and a new mop to prevent the next days to re-propose the problem, since in the apartment 4 people used shoes and only one if he took them off. We found them unused.
We told them that it was not possible to use the washing machine during the night, as finding the place in the basement of the building, the buzz of the washing machine could have disturbed the other guests. We dealt with 3 washing machines for them, delivering their clothes,
washed, dry and folded. We have asked them for this service a total of 15 euros.
The Tuscan regional law requires that the accommodation establish a swimming pool regulation,
on which the opening and closing hours of the pool must be indicated.
This is to avoid use at night and to have time to do the daily maintenance of the pool. We are abliged to provide some measurements of the parameters of the water and be sure of its quality.
Furthermore, it is necessary to clean the spaces occupied daily by people and to restore the water levels that in a swimming pool of this size requires about half hour every day..
We asked for payment of the apartment when the lords requested their passports back. At that point if the apartment had not gone well, we had not received anything.
They could have left it and found another place.
Roberto

CB

Cosmina Buzatu

April 2018

8,5

Very good

We were on Easter holiday with friends, everything was clean and very quiet. I'm sure to come back. Thanks for the hospitality! Greetings to Clara and Roberto ??
(Translated with Google Translate) Read more

Reply from the host

D

Daniela

March 2018

8,5

Very good

We were greeted on a discreet but very warm bike. One immediately feels a family. The area is convenient to all destinations and if you do not look for the super refined premises, you eat out at really low prices. See the cellar
(Translated with Google Translate) Read more

Reply from the host