Agriturismo La Montecchia

Via Montecchia, 16, Selvazzano Dentro 35030 Selvazzano Dentro (Padua) Code 028086-AGR-00001

Setting and surroundings
7,2
Activities and facilities
6,3
Accommodation
5,5
M
Muriel
August 2024
5
Mediocre
You have to pay 100% 1 month in advance. No tourist information about the area.
Casa de nando is upstairs. The rooms have very noisy parquet floors, the bathroom has mold, the toilet bowl is loose, the fridge doesn't close properly and the terrace is loose and poorly li... Read more
Stay: 8/2024
Traveller: Families with children
Holiday: Children welcome
Setting and surroundings
8
Accommodation
5
Activities and facilities
6
Reply from the host
Agriturismo La Montecchia answers
Dear Muriel,

We are sorry that your experience was not completely positive.

In case of technical problems encountered in the apartment during the stay (bathroom, refrigerator) we appreciate when the guest communicate them to the staff during the stay, we would have tried to find a solution immediately.
We are sorry for the noise caused by the other guests, we could have mentioned it to them in order to find a way in the middle.
Regarding the advance payment, you received the payment condition since the first email with the property (email dated 05/29)
Regarding tourist information, the staff sent you an email on July the 28th, before your arrival, with a link where you can find information about the property and the surrounding areas, including recommended restaurants and shops. For further information, the staff at the wine shop was available during office opening hours
Kind regards
(Translated with DeepL Translate)
G
Giusi
May 2023
8,5
Very good
The experience at the farmhouse was positive in many ways: helpfulness of the staff, cleanliness, warmth, privacy. Excellent wine. The only negative aspect regarding the Casa del Camino, the presence upstairs of a family with two children and two dogs that at certain times of the... Read more
Stay: 5/2023
Traveller: Elderly people
Holiday: Artistic-cultural
Setting and surroundings
8,5
Accommodation
7
Activities and facilities
9
A
Angelika
April 2023
5
Mediocre
I was greeted by an older lady who didn't ask how my travel was, but first asked for the 250EUR deposit. She rushed with me through the preachers house. This house is dark and smelly and has bone-breaking stairs up to the first floor. The matress of the bed was as hard as the... Read more
Stay: 4/2023
Traveller: Independent travellers
Holiday: Short stays
Setting and surroundings
5
Accommodation
4,5
Activities and facilities
4
Reply from the host
Agriturismo La Montecchia answers
Dear Angelika,
we are sorry you had a bad experience.

For sure we'll try to improve our welcome and the stuff of the house as suggested.

For our part, it was very unpleasant to find carpets and sofa soiled with dog pee.

Regarding the cost of the heating, the dog, and the deposit, you were aware of that, because you received all the information by email.


(Translated with DeepL Translate)
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