🕒 Check-in:
To access your apartment, you will need to fill out a link sent 72 hours before check-in, containing the mandatory registration details as required by law.
24 hours before check-in, you will receive an email with the specific apartment number and the code to retrieve the key from the dedicated lockbox near the accommodation entrance.
Self-check-in is available from 3:00 PM until 1:30 AM the following day, unless otherwise arranged with the property.
If you prefer a personal welcome, please notify us at least three days before check-in via email or WhatsApp, providing an approximate arrival time between 3:00 PM and 8:00 PM.
🕒 Check-out:
Check-out must be completed, unless otherwise arranged with the staff, between 8:00 AM and 10:30 AM.
🧹 Final cleaning costs are included in the price. Daily room cleaning service is not provided but can be arranged with at least 48 hours’ notice at an additional cost.
🛌 Towels and bed linens are included in the price. Towels are changed every three nights, and bed linens are changed every six nights.
💸 Payments and cancellation policy:
The booking is confirmed upon receipt of a 30% deposit via bank transfer.
Cancellation penalties are applied as follows:
• 60+ days: The full deposit (30%) will be refunded.
• 59–31 days: The deposit is non-refundable.
• 30–15 days: The deposit is non-refundable, and 30% of the remaining balance will be charged.
• 14–1 days: The deposit is non-refundable, and the full balance of the stay will be charged.
Cancellation requests are valid from the day Saludi&Trigu – rural apartment receives the request via email.
The remaining balance, additional service fees, and city tax must be settled the evening before check-out at an agreed time with the staff.
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